If you are attempting to copy-and-paste your recipients' emails to the email input field, but the email addresses are not pasted, and you see a flashing red cursor, it could be that your email list contains duplicate email addresses.
To resolve this error, we recommend removing the duplicates from your email list:
- Import your email list to MS Excel.
- From the toolbar, click Data > Data Tools > Remove Duplicates.
- Refresh the Digify webpage, then copy-and-paste the cleaned email list into the input field.
For more information or if you need any help, contact us at firstname.lastname@example.org.