What are credits?

Having credits allows you to send files using Document Security in the Digify web app as well as to send emails using the Digify Gmail and Outlook plug-ins.

One credit is needed to send 1 file to 1 recipient. For example, if you wish to send 2 files to 5 recipients, you'll need 10 credits.

What are data room quota and data room guest quota?

Your data room quota determines the number of data rooms you can have at any point in time.

For example, if you have a data room quota of 3, this means you can have 3 data rooms at any one time. If you already have 3 data rooms active, you cannot create a new data room until you delete a data room.

Secondly, your data room guest quota determines the total number of guests you can have in all of your data rooms combined.

This means a guest uses 1 data room guest quota every time they appear on your guest list. For example, if you have 2 data rooms and Person A is guest in both data rooms, this will use 2 data room guest quota.

Credits vs Quota: What's the difference?

As explained above, credits are needed to send files to recipients using Document Security. Data room quota and guest quota are needed to create data rooms and add guests to your data rooms.

In addition, your credits reset monthly, while data room quota and guest quota do not.

The only similarity that they share is this: Credits and data room/guest quota are shared among all members on your plan, and only admins can purchase them for the team.


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