To ensure the security of your Digify account, you're required to choose a strong and secure password.

List of contents


Password requirements

  • At least 8 characters with at least 1 letter, 1 symbol and 1 number. The following characters are accepted:

    • Letters: A-Z, a-z

    • Numbers: 0-9

    • Symbols: ~`!@#$%^&*()_-+={[}]|\:;"'<,>.?/

  • No spaces are allowed

  • Your password is case-sensitive

  • Must not contain the same character three times or more in a row

  • Must not contain any personal information, such as your first name, last name or email address/domain

  • Must not be an old password that you've previously used on Digify


How to change your password

Step 1: Sign in to your Digify account.

Step 2: From your dashboard, click on your name and avatar in the top-right corner. In the dropdown menu, select My Settings.

Step 3: You'll be directed to the My Settings page. Click on the SECURITY section.

Step 4: Under Current Password, enter your current password. Then under New Password, enter a new password. Ensure that your new password meets the requirements.

Step 5: Once done, click on the Save button.


How to reset your password

If you forgot your password, you may reset it at any time.

Step 1: Go to the Sign In page.

Step 2: Enter the email address that you're using to access Digify. Click on the Next button.

Step 3: You'll be prompted to enter your password. Leave the field blank. Instead, click on Forget password?

Step 4: You'll receive an email with instructions on how to reset your password. Follow the instructions.


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