You can enable Two-Factor Authentication (2FA) for an extra layer of security.

This helps to ensure that only you can access your Digify account, even if someone else knows your password.


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How it works

When 2FA is enabled, on top of your email address and password, you’ll also need to enter an authentication code to sign in to your account.

This authentication code is generated through a separate authenticator app on your mobile device or computer.

To set up 2FA for your account, you will therefore need to download an authenticator app such as Authy, Google Authenticator or Microsoft Authenticator.

It is recommended that you download the authenticator app on a device that you carry with you all the time (e.g. mobile phone).

  • Download Google Authenticator for iOS or Android

  • Download Microsoft Authenticator for iOS or Android

  • Download Authy for iOS, Android and desktop (Windows, MacOS, Linux) here


How to enable 2FA for your account

Step 1: From your dashboard, click on your name and avatar in the top-right corner. In the dropdown, select My Settings.

Step 2: You'll be directed to the My Settings page. Click on the SECURITY section.

Step 3: Under TWO-FACTOR AUTHENTICATION (2FA), click Enable.

Step 4: Enter your password. Then, click Continue setup.

Step 5: You'll be prompted to choose three security questions and provide their corresponding answers for your account.

Note: The answers should only be known to you. You'll be required to provide the answers for one or more of the questions in the event that you need to reset your 2FA (e.g. if you lose the device on which your authenticator app is located).

Once done, click Continue setup.

Step 6: Follow the steps on-screen to set up your authenticator device. If you don't have an authenticator device yet, please download one on your mobile device or computer.

Then, scan the QR code on-screen to add Digify to your authenticator app.

Alternatively, you may enter the set up key manually.

Then, enter the security code generated from your authenticator app to enable 2FA.

Step 7: Sign in again to return to Digify.


How to disable 2FA for your account

Step 1: From your dashboard, click on your name and avatar in the top-right corner. In the dropdown, select My Settings.

Step 2: You'll be directed to the My Settings page. Click on the SECURITY section.

Step 3: Under TWO-FACTOR AUTHENTICATION (2FA), click Disable.

Step 4: Enter your password to verify your identity and disable 2FA for your account.


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