When accessing files on Digify, you may be required to verify your identity before you can access a file. To verify your identity, you'll first need to enter your email address.
Depending on whether you already have a Digify account, here’s what you will see
Scenario 1: If you have an existing account on Digify
You will be able to sign in using your password.
If you do not have a password set, you will need to either:
Sign in with OTP, or
Sign in with Google or Microsoft
Scenario 2: If you don't have an existing account on Digify
A one-time password will be emailed to the address you entered.
You may have to wait up to 2 minutes to receive the email with the verification code. If you can’t find the email, please try the following:
Check your Spam and Junk folder
Search your email for messages from no-reply@digify.com
If you still can't find an email with a verification code, please ensure that your email can receive our emails by adding no-reply@digify.com to your email address book
If none of the above have worked, click on Resend verification code to get a new one. Note that if you've requested for more than one verification code, only the most recent code will work.
Still can’t find your verification code? We're happy to help. Drop us a message at support@digify.com.
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