Digify’s file tracking and statistics feature can let you know what happens to your files after sending them. You can get real-time information on whether or not your file has been viewed, printed, or downloaded. You can also identify who, where, and how many times your file has been accessed. (For data room tracking and statistics, read about it here).

File tracking and statistics feature is available for the Pro, Team, Business, and Enterprise plans.

TIP: You will get real-time email notifications every time a recipient views, prints, or downloads your file.

How To Get Your File Statistics

  1. Go to Sent.

  2. Select a specific file. 

  3. Click Statistics.

The information you’ll get from the file statistics will depend on the security settings you’ve applied. File statistics can give you the following information:

Per-File Statistics

  1. Recipient’s name or email address (depending on your access setting)

  2. Total number of views & number of views per recipient

  3. Total viewing duration & viewing duration per recipient

  4. Number of prints per recipient

  5. Number of downloads per recipient

TIP: You can add recipients or revoke access to files anytime after the file is sent.

Per-Recipient Statistics

  1. Activity (View/Print/Download)

  2. Date and time of the activity

  3. Location (City/State and Country)

  4. IP address (hover the cursor on the location to view)

How to Export Your Document Security File Statistics
The activity log contains the following information:

  • Data and time of activity

  • Recipient's name, email address, location and IP address

  • Action taken

  • Duration

To export your file statistics,

  1. Go to Manage Sent Files.

  2. Select a specific file.

  3. Click Statistics.

  4. Click Export statistics

    The file statistics, in the .XLSX format, will be downloaded to your device.


    Related articles:
    Get the link to files you shared
    Edit security settings for files shared

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