When your recipients stream your videos, the data consumed will be counted towards your video bandwidth quota. 50 GB of video bandwidth is included for all Pro, Team and Business plans. No video bandwidth quota is included for Email plans.

If you do not have the video bandwidth add-on or if you have exceeded your quota, your recipients will not be able to stream and view your videos.

As the account admin, you will receive email notifications when your video bandwidth has been exhausted.

Video Bandwidth usage reset

The Video Bandwidth usage will be reset every month on your billing date. If you are on the annual plan, your usage will be reset every month on the day your subscription was started.

How to purchase additional Video Bandwidth

To purchase additional bandwidth,

  1. Log in to your Digify account as Admin.
  2. Click on your name on the top-right corner and select Admin Settings.
  3. Under Admin, scroll down to Billing, then click on the Expand button beside Update Plan.
  4. Change the quota and click Confirm to proceed. All charges will be prorated.

Additional video bandwidth cost $50/month per 50 GB/month. More details are available on our pricing page.

If you have any questions, please reach out to us at support@digify.com.

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