Skip to main content

How to view files sent to me via Digify

For file recipients

Eefennie Fam avatar
Written by Eefennie Fam
Updated over a week ago

If you’re a recipient of files sent through Digify, follow the steps below.

Step 1: Open the link to the file

You may have received an email from Digify on behalf of the file owner. Click the file link to begin.

If the sender shared the link directly with you, open that link instead.

Step 2: Complete the required access step

Depending on the file’s security settings, you may be asked to do one of the following:

  • A. View the file instantly (no sign-in or verification)

    If the sender used personal one-click links, you can open the file immediately.
    No email address, password, or OTP is required.

  • B. Verify your identity

    For other access types, you may be asked to enter:

    • Your email address only, or

    • Your email address and a one-time verification code (OTP) sent to your inbox

  • C. Sign in to an existing account

    If you already have a Digify account, you may be prompted to sign in using:

    • Your password, or

    • Login with OTP, which sends a one-time password to your email

  • D. Sign in with Google or Microsoft

    If the option is available, you can sign in using your Google or Microsoft account.

Step 3: View the file

Once you have completed the required step, the file will open in Digify’s secure viewer according to the permissions set by the sender.


Related links

Did this answer your question?