If a guest has the No Access permission for the following:
Default Guest Permission
Permission (for a guest or group)
Please note that these guests will not be able to access your data room link, even if they have granular permissions to access a specific file or folder within the data room.
For example, this guest has No Access as their Default Guest Permission, while having the View permission for Subfolder B.
When this guest signs in to Digify and clicks on Manage Data Rooms in their dashboard, they will see your data room listed. However, they will not be able to access the data room.
For this guest to access Subfolder B, they can only access it via the direct link to Subfolder B. As data room owner, you will need to provide the guest with this link. To do this, follow these steps.
Step 1: Enter the data room. Go to the specific file or folder.
Step 2: Once you can see the specific file or folder, select it so that it is highlighted in blue.
Then, in the floating menu that appears, click on Link.
Step 3: A pop-up should appear with the direct link to the specific folder or file. Click on the Copy icon to copy the link.
Step 4: With the link copied, you can now send it to the guest.
This is the link that the guest must always use to access the specific file or folder that they have access to, if they have No Access permission for the data room while having granular permissions to access a specific file or folder.