❗ Note: Q&A is only available on Team plans and above. View plans |
When using Q&A, please be aware of these file size and character limits.
Maximum file size for uploaded attachments is 5GB.
Maximum character count for the subject is 250 characters. The message cannot be longer than 20,000 characters.
List of contents
How to enable Q&A for a data room
When creating a data room, the Q&A feature is enabled by default. You can find it under PREFERENCES > Question & Answer. To learn more about the various Q&A settings, go to Step 3 below.
If you'd like to enable Q&A for an existing data room, follow these steps.
Step 1: Enter the data room. Click on SETTINGS in the top-right corner.
Step 2: Scroll down until you see the PREFERENCES section. Look for Question & Answer, then click on the toggle to enable the feature for the data room.
Step 3: Select your desired Q&A setting. You can choose to allow your guests to send messages to:
Owner & co-owners only. Other guests won't be able to see these messages. While composing a message, a guest can only address the message to you (the data room owner) and your co-owners. This allows them to see your name and the names of your co-owners.
Owner, co-owners & people in the same group. Only guests in the same guest groups will be able to see the messages from their fellow group members. While composing a message, a guest's message will be automatically addressed to the data room owner and co-owners. In addition, the guest can also choose to address the message to other guests in their group. This allows them to see your name, the names of your co-owners, and the names of all other guests who are in the same guest group as them. How to set up groups
Everyone. All guests will be able to see all messages. While composing a message, a guest's message will be automatically addressed to the data room owner and co-owners. In addition, the guest can also choose to address the message to any other guests in the data room. This allows them to see your name, the names of your co-owners, and the names of all other guests in the data room.
❗ Note: Your selected Q&A setting may be in conflict with your data room's Guest List settings. Learn more |
Step 4: Once done, scroll down and click on the Save button.
How to disable Q&A for a data room
Q&A is enabled by default when creating a new data room. If you wish to disable it, please follow these steps.
Note: You must be the data room owner or co-owner to complete these steps.
Step 1: Enter the data room. Click on SETTINGS in the top-right corner.
Step 2: Scroll down until you see the PREFERENCES section. Look for Question & Answer, then click on the toggle to disable the feature for the data room.
Step 3: Once done, scroll down and click on the Save button.
