Depending on the security permissions set by the sender, the file you received may or may not be downloaded. You will know your download permission by looking at the upper right-hand part of the browser upon accessing the file.

  • If download button is enabled, you can download the file for as many times as you want.

  • If download button is disabled, you cannot download the file. If you need to download the file, you may contact the sender to give you this permission. 

Related article:
Print a File Sent via Digify
Bulk Download in a Data Room
Download Your Files as Sender or Recipient

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