Troubleshooting

Christine Aguilar avatar Kate Fitzpatrick avatar Ben Chua avatar
16 articles in this collection
Written by Christine Aguilar, Kate Fitzpatrick, and Ben Chua

Hyperlinks in Shared PDF or MS Office Files Are Not Clickable

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Written by Ben Chua
Updated over a week ago

Getting An Error For Password Protected Files

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Written by Ben Chua
Updated over a week ago

Spreadsheet Graphics Not Showing Properly

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Written by Kate Fitzpatrick
Updated over a week ago

Error in Pasting Emails When Adding Recipients

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Written by Ben Chua
Updated over a week ago

I Can't Find the Verification Code in My Email

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Written by Kate Fitzpatrick
Updated over a week ago

Why Can’t I Select Texts on a File?

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Written by Kate Fitzpatrick
Updated over a week ago

Can’t Open a File I Previously Accessed

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Written by Kate Fitzpatrick
Updated over a week ago

Why Can't I Open a File Shared to Me?

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Written by Kate Fitzpatrick
Updated over a week ago

Why are Some Features Not Available on the Mobile Browser?

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Written by Kate Fitzpatrick
Updated over a week ago

Problems in Importing Files from Google Drive

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Written by Christine Aguilar
Updated over a week ago

Why Can’t I Print a File Shared to Me

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Written by Kate Fitzpatrick
Updated over a week ago

Why Can’t I Use Watermark with Anyone with Passkey Setting

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Written by Kate Fitzpatrick
Updated over a week ago

Error in Sending a Large File

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Written by Kate Fitzpatrick
Updated over a week ago

Recipient Can’t View My Password-Protected File

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Written by Kate Fitzpatrick
Updated over a week ago

Why are Some Features Disabled When Protecting Multiple File Types at Once

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Written by Kate Fitzpatrick
Updated over a week ago

Error in Sending Different File Types at Once

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Written by Kate Fitzpatrick
Updated over a week ago