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Troubleshooting
Troubleshooting
+1
22 articles in this collection
Written by
Christine Aguilar,
Kate Fitzpatrick,
Ben Chua
and 1 other
Files cannot be fully protected if printing is allowed
Learn about limitations to protecting files if you allow printing
Written by
Aaron Ng
Updated over a week ago
Opening the Browser Console
Opening the Browser Console
Written by
Aaron Ng
Updated over a week ago
Disable "Print to PDF"
More information about disabling the "Print to PDF" option in the browser.
Written by
Aaron Ng
Updated over a week ago
Getting an Error When Accessing a Digify Link
Written by
Ben Chua
Updated over a week ago
How to whitelist Digify from Microsoft Office 365 Exchange Admin Center
Written by
Ben Chua
Updated over a week ago
Emails blocked by Office 365 Outlook Business Email Service
Written by
Ben Chua
Updated over a week ago
Hyperlinks in Shared PDF or MS Office Files Are Not Clickable
Written by
Ben Chua
Updated over a week ago
Getting An Error For Password Protected Files
Written by
Ben Chua
Updated over a week ago
Spreadsheet Graphics Not Showing Properly
Written by
Kate Fitzpatrick
Updated over a week ago
Error in Pasting Emails When Adding Recipients
Written by
Ben Chua
Updated over a week ago
I Can't Find the Verification Code in My Email
Written by
Kate Fitzpatrick
Updated over a week ago
Why Can’t I Select Texts on a File?
Written by
Kate Fitzpatrick
Updated over a week ago
Can’t Open a File I Previously Accessed
Written by
Kate Fitzpatrick
Updated over a week ago
Why Can't I Open a File Shared to Me?
Written by
Kate Fitzpatrick
Updated over a week ago
Why are Some Features Not Available on the Mobile Browser?
Written by
Kate Fitzpatrick
Updated over a week ago
Problems in Importing Files from Google Drive
Written by
Christine Aguilar
Updated over a week ago
Why Can’t I Print a File Shared to Me
Written by
Kate Fitzpatrick
Updated over a week ago
Why Can’t I Use Watermark with Anyone with Passkey Setting
Written by
Kate Fitzpatrick
Updated over a week ago
Error in Sending a Large File
Written by
Kate Fitzpatrick
Updated over a week ago
Recipient Can’t View My Password-Protected File
Written by
Kate Fitzpatrick
Updated over a week ago
Why are Some Features Disabled When Protecting Multiple File Types at Once
Written by
Kate Fitzpatrick
Updated over a week ago
Error in Sending Different File Types at Once
Written by
Kate Fitzpatrick
Updated over a week ago